Privacy Policy
This Privacy Policy explains how Magnolia Tree Online collects, uses, shares, and protects information when you visit our website and interact with our services, including our use of third-party platforms to create and promote products we sell.
1) Information We Collect
1A) Information you provide directly
- Name and email address (for example, if you contact us)
- Any information you include in messages to us (support requests, inquiries)
1B) Information collected automatically (website usage)
When you browse our site, we may automatically collect:
- IP address (and approximate location derived from it)
- Device/browser type and operating system
- Pages viewed and actions taken on our site
- Referring/exit pages and timestamps
- Cookies or similar technologies (see Section 5)
1C) Purchase-related information (if you buy from our store)
If you place an order, we (and/or our ecommerce provider/payment processor) may collect:
- Contact and shipping information
- Order details (items purchased, transaction timestamps)
- Payment confirmation details (payment card numbers are typically handled by payment processors and not stored by us)
2) How We Use Information
We use information to:
- Operate our website and online store
- Fulfill orders, provide customer service, and respond to inquiries
- Send transactional messages (order confirmations, shipping updates)
- Improve our website, products, and customer experience
- Maintain security, prevent fraud, and troubleshoot issues
- Comply with legal obligations
3) How We Create and Promote Our Products
3A) Mockup creation using Canva
We use Canva tools and/or APIs to create our own mockups and marketing assets for products we sell on our store. The designs and mockups are created by us and based on our own product concepts and assets. Customers do not need to connect their Canva accounts to our services.
3B) Pinterest promotion
We use Pinterest to showcase and promote items from our store that we created and own (e.g., product mockups, listing images, and marketing content). Pins published by us feature our own products and creative assets. Customers do not need to connect their Pinterest accounts to our services.
4) How We Share Information
We do not sell personal information.
We may share information with:
- Service providers (hosting, analytics, email delivery, ecommerce support) to operate our site and business
- Payment processors and shipping carriers to process payments and deliver orders (as applicable)
- Platform providers (such as Canva and Pinterest) only as needed to create and publish our own content and promotions
- Legal/compliance if required by law or to protect rights, safety, and security
- Business transfers (merger/acquisition) if applicable, with notice where required
5) Cookies and Analytics
We may use cookies and similar technologies to keep the site functioning properly, remember preferences, measure performance and improve the site, and support security and fraud prevention.
You can control cookies via your browser settings. Disabling cookies may affect site functionality.
6) Data Retention
We keep information only as long as needed for order fulfillment, customer support, business operations/recordkeeping, and legal, tax, and security requirements. When information is no longer needed, we delete it or de-identify it where appropriate.
7) Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing.
To make a request, contact us at hello@magnoliatreeonline.com.
8) Security
We use reasonable safeguards designed to protect information. No system is 100% secure, but we work to reduce risk and protect your data.
9) Children’s Privacy
Our website and services are not intended for children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children.
10) International Visitors
If you access our site from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate, which may have different data protection laws.
11) Contact Us
Magnolia Tree Online
Email: hello@magnoliatreeonline.com
Website: https://magnoliatreeonline.com/
12) Updates to This Policy
We may update this policy from time to time. We will post the updated version on this page with a revised effective date.